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Processing, Shipping, Disclaimer

PROCESSING TIMES:   
ALL PRODUCTS  - 3 to 5 business days  - (excluding Favors)

FAVORS:  -  2 Weeks 
All favors are handcrafted and customized,  requiring more production and processing time.  
RUSH ORDERS: Kindly contact us and we will do our best to accommodate you.

SHIPPING TIMES: 

  • Canadian Orders - shipped via Canada Post (average delivery 3 - 5 business days, outside of Holiday Season).
  • US Orders - shipped via USPS (average delivery 3 - 5 business days, excl. Holidays)
  • International Orders - Average delivery is 5 - 10 business days, excl. Holidays. 
  • Local Pick-Up Orders for Hamilton, Ontario and surrounding areas - by arrangement.

SHIPPING RATES - USA / CANADA
Shipping rates are calculated on Total Weight of all Products purchased, not per item, allowing you to purchase several items without a large increase in shipping price. 

SHIPPING RATES - OTHER COUNTRIES (OUTSIDE USA/CANADA)
We ship worldwide.  Please message us for shipping prices if outside USA or Canada.  In order to provide the cheapest International Shipping rates we use shipping agencies. 

TRACKING & INSURANCE:
Tracking numbers are ONLY included for USA and Canada.
Tracking/Insurance for other countries is optional and can cost as much as $20.00 extra - if you do require international tracking/insurance we can provide you a quote before you place your order. Please message us.  

INTERNATIONAL CUSTOMERS - TAXES & DUTIES
When receiving your order you may be charged tax and duty. These charges are the responsible of the buyer, not the seller.
Import Taxes & Duties are vary for each country and type and value of product. Please check at your post office.

CHECK YOUR ADDRESS DETAILS:
Please check your shipping address - Skin Safari Botanicals will not be responsible for packages shipped to wrongful addresses provided by the buyer. Shipping charges will not be refunded if buyer provided wrong details and product will not be replaced. If you have made a mistake before your items are shipped, let us know and we will assist you as best as possible to complete the transaction correctly.

REFUND POLICY:
Due to the nature of these products and for hygienic purposes, all sales are final.
Returns, refunds or exchanges are not accepted.
Should a product be damaged during shipping, please contact me within 5 days of receiving your order, along with a picture of the damaged goods.

ALLERGIES:
If you have any allergies, please review the product ingredients before purchasing and using.

DISCLAIMER:
Our product information is for educational purposes only. This information has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease.
Skin Safari Botanicals ™ products are not intended to diagnose, treat, cure or prevent disease. The user assumes all risk, liability, and responsibility.